FAQs » 22. I have not been receiving my reports?

Reports are sent every month by email to the address you supply at the start of the service. If you have not changed your email address it could be that you have a spam filter in operation which is delivering the reports to a bulk mail or spam folder. If this is the case you will need to alter your spam settings. However you should call us on 01524 423 135 if you are not receiving your reports.

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